Suffering a breakdown during the crop season can be devastating, especially during planting or harvest. Not only do you have to determine what the problem is and attempt to fix it, but you also have to spend the time driving to the dealership to get the parts you need. Recognizing this problem, CLAAS introduced FARMPOINT, which is designed to offer on-the-ground help when farmers need it. Daryl Theis, head of sales and marketing at CLAAS, said FARMPOINT can offer a variety of help.
With locations across the Midwest, Theis said FARMPOINT helps CLAAS address some of the holes in their distribution channel.
Theis said FARMPOINT dealerships will help producers through the entire repair process.
Theis added that CLAAS customers who are in FARMPOINT regions have really enjoyed having a technician in their area who can significantly speed up the repair process.
For more information, visit claasfarmpoint.com.
